Scheduling & Intake Specialist
Job Type
Full Time, Non-Exempt
About the Role
Residential Youth Care’s Scheduling & Intake Specialist is responsible for providing support and linkage to adolescents in residential treatment programs and RYC services, and their families. This position is part of the Case Management team, who are responsible for documentation and case coordination/ maintenance. They are an integral part of our client's treatment teams and work towards RYC's mission to advocate for and foster the safety and well-being of youth at risk and their families so they may lead productive lives.
Key Roles & Responsibilities
Major Areas of Responsibility Include:
Speak with customers over the phone in order to schedule, remind, and follow up on appointments
Email reminders to customers or clients when appropriate
Coordinate with outside agencies, parents/ guardians and facilities regarding intake process.
Add, cancel, or make changes to appointments in the organization and schedule
Perform basic patient intake functions, including the completion and filing of all necessary records
Resolve appointment conflicts for staff and customers or clients
All other duties as assigned.
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Requirements
High School Diploma or GED
21 years of age or older.
Valid Alaska Drivers License
Basic knowledge of office equipment and computers, including word processing and email
Must be able to pass a pre-employment drug screening and background check
Must be able to obtain First Aid/CPR and MANDT certification following hire
Experience in Behavioral Health, Social Services, or working with Youth (preferred)
Benefits
Job Type: Full Time, Non-Exempt
Hours Per Week: 40
$20.00-25.00/hr DOE
Benefits:
Health insurance, HRA, Health Insurance Waiver Monthly Stipend, Life insurance, free access to RYC's Fitness Center, 403 B Retirement plan 5% annual employer contribution, paid leave, and 8 paid holidays.
RYC is currently offering a $1000 sign-on bonus for newly hired full-time staff after their first 30 days of hire.
Application Instructions
Interested applicants, please click "Apply Here" button below to apply.