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Case Manager- Anchorage

Job Type

Full Time, Non Exempt

About the Role

Resilient Youth and Community’s Case Manager is responsible for providing support and linkage to adolescents in residential treatment programs and RYC services, and their families. Case managers are responsible for documentation and case coordination/ maintenance. Key characteristics of a quality case manager include:

·       Excellent written and verbal communication skills

·       Exceptional organizational skills, ability to multi-task in a fast-paced environment

·       Ability to work well as a team and independently, as job duties require

·       Ability to implement coping strategies and conflict resolution skills in potentially volatile situations

Key Roles & Responsibilities

1.     Provide case management services to clients and families of RYC, including but not limited to coordinating the delivery of individualized treatment & services, scheduling appointments, meetings, communicating (written & verbal) with treatment team members, facilitating treatment team meetings, providing general linkage and support

2.     Participate in the development of treatment plans based on problem areas identified in behavioral health assessments, and facilitate the development of the treatment goals with client and directing clinician

3.     Maintain and update all required paperwork and documentation, including but not limited to client note templates, TX plan reviews, status change forms, transition and discharge summaries,

4.     Maintenance of internal and external databases through regular data entry and updating

5.     Attend and participate in required agency meetings, effectively communicating relevant information

6.     Abide by federal and state regulations, and adhere strictly to agency policy and procedures to meet or exceed licensing, auditing, and accreditation standards

7.     Maintain strict confidentiality and uphold professional ethics in all practices and procedures

8. Engage with teens and help facilitate their participation in RYC services.

9. Participate in RYC trainings to build and maintain skills for working with youth and families.

10.     Other job duties to be assigned

Requirements

High School Diploma or GED

21 years of age or older.

Valid Alaska Driver’s License

Basic knowledge of office equipment and computers, including word processing and email

Ability to pass a pre-employment drug screening and background check

Experience in Human Services preferred

Benefits

Schedule: Monday- Friday, 8-hour shifts scheduled between 8:00am - 5:30pm

Pay Range: $21.00-27.00/hr DOE

Benefits: Health insurance, HRA, Health Insurance Waiver Monthly Stipend, Life insurance, free access to RYC's Fitness Center, 403 B Retirement plan 5% annual employer contribution, paid leave, and 8 paid holidays.

Application Instructions

Interested applicants, please click "Apply Now" button below to apply.

© 2026 by Resilient Youth & Community |  Privacy Policy

The RYC logo features a triange with a geometric pattern inside that resembles a series of mountain peaks in shades of teal and blue/green.

Resilient Youth & Community

The mission of Resilient Youth & Community is to advocate for and foster the safety and well-being of youth at risk and their families so they may lead productive lives.

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Resilient Youth & Community is a 501(c)(3) tax-exempt organization. Donations made to RYC are tax deductible, to the extent permitted by law. 

Contact Us

2506 First Avenue

Ketchikan, AK 99901

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(907) 225-4664

info@rycalaska.com

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